Oracle, a leading cloud solutions provider, is seeking a Senior Cloud Support Engineer to join their Oracle Cloud Infrastructure (OCI) Support organization. This role offers an exciting opportunity to work with cutting-edge cloud technologies while delivering post-sales support and solutions to Oracle customers.
As a Senior Cloud Support Engineer, you'll be at the forefront of technical problem-solving, working directly with customers to resolve complex issues related to OCI Services. The position involves a dynamic work environment with 24x7 shift rotations, requiring flexibility and dedication to customer success.
The role combines technical expertise with customer service excellence, requiring strong troubleshooting abilities and interpersonal skills. You'll work with various technologies including Linux, Windows, virtualization platforms, and networking protocols. The position offers comprehensive benefits including competitive compensation, career development opportunities, and health support programs.
Oracle values diversity and inclusion, creating an environment where different perspectives are celebrated. The company's 40+ year history of innovation and integrity makes it an ideal place for professionals looking to advance their careers in cloud technology while making a meaningful impact on global business solutions.
Join Oracle's cloud team to help shape the future of cloud computing while working with a diverse, talented team in a supportive and growth-oriented environment.