Oracle, a leading cloud solutions provider, is seeking a Senior Cloud Support Engineer to join their Oracle Cloud Infrastructure (OCI) Support organization. This role offers an exciting opportunity to work with cutting-edge cloud technologies while delivering post-sales support and solutions to Oracle customers.
As a Senior Cloud Support Engineer, you'll be at the forefront of technical problem-solving, working directly with customers to resolve complex issues related to OCI Services. The position involves a 24x7 shift rotation, requiring flexibility and dedication to provide round-the-clock support to our global customer base.
The ideal candidate will bring 3-5+ years of experience with strong expertise in cloud computing, Linux/Windows operating systems, virtualization, and networking protocols. You'll need to demonstrate excellent troubleshooting abilities, strong interpersonal skills, and a passion for continuous learning in cloud technologies.
Oracle offers a comprehensive benefits package including competitive salary, mental health support, medical insurance, and professional development opportunities. The company's commitment to diversity and inclusion creates an environment where different perspectives are valued and celebrated.
This role is perfect for a technical professional who thrives in a dynamic environment, enjoys solving complex problems, and wants to be part of a global team that's shaping the future of cloud computing. Join Oracle to contribute to innovative solutions while building a rewarding career in cloud technology.