Senior Consultant - Support Engineer

A world leader in cloud solutions using tomorrow's technology to tackle today's problems.
Backend
Senior Software Engineer
In-Person
5,000+ Employees
4+ years of experience
Enterprise SaaS

Description For Senior Consultant - Support Engineer

Oracle, a global leader in cloud solutions with over 40 years of industry experience, is seeking a Senior Consultant - Support Engineer to join their team in India. This role requires 4+ years of experience in L1, L2 Support with strong expertise in Java and SQL/PLSQL. The position involves working with complex applications in a multi-country deployment environment, requiring strong troubleshooting skills for both code and database issues. The ideal candidate will possess ITIL certification and have experience with automation, deployment, and ServiceNow Portal. This role offers the opportunity to work with cutting-edge technology at a company known for innovation and diverse perspectives. Oracle provides comprehensive benefits including medical, life insurance, and retirement options, along with opportunities for professional growth and development. The position involves shift work and weekend support, making it ideal for someone who values flexibility and enjoys solving complex technical challenges in a dynamic environment.

Last updated 3 months ago

Responsibilities For Senior Consultant - Support Engineer

  • L1 and L2 Support with experience in Java and SQL/PLSQL
  • Application Monitoring(App Dynamics) Database monitoring, creating Archival scripts
  • Create Change requests and follow Change Management process
  • Deployment of applications in the environments
  • Health Check of environments, Automation of routine tasks using Shell Scripts/SQL Query
  • Test environment setup, sanity testing and support during Testing
  • Creation of Knowledge Base articles

Requirements For Senior Consultant - Support Engineer

Java
  • 4+ years of experience in L1, L2 Support (Application and Environment)
  • Experience in Java and SQL/PLSQL
  • ITIL Certification
  • Experience in automation and deployment
  • Exposure in ServiceNow Portal and organizational change procedures
  • Experience in troubleshooting code and database
  • Experience in providing support for complex applications in multi country deployment
  • Excellent Communication skills – written and verbal
  • Should be open for working in shifts and provide weekend support

Benefits For Senior Consultant - Support Engineer

Medical Insurance
Vision Insurance
401k
  • Medical Insurance
  • Life Insurance
  • 401k

Interested in this job?

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