Senior Database Cloud Solution Engineer – Exadata/ExaCC/ExaCS

World leader in cloud solutions using tomorrow's technology to tackle today's problems.
Cloud
Senior Software Engineer
In-Person
10+ years of experience
Enterprise SaaS · Cloud

Description For Senior Database Cloud Solution Engineer – Exadata/ExaCC/ExaCS

Oracle is seeking a Senior Database Cloud Solution Engineer specializing in Exadata/ExaCC/ExaCS to join their Customer Success Services (CSS) organization. This role combines deep expertise in Oracle Database/Exadata technology with cloud computing, focusing on delivering exceptional post-sales support and solutions to Oracle's customer base. The position involves managing and supporting customer environments in Oracle Cloud Infrastructure (OCI), ensuring optimal performance, availability, and security.

As a key member of the team, you'll be responsible for resolving complex technical issues, performing system monitoring, and implementing best practices in collaboration with internal teams. The role requires strong problem-solving skills and a dedication to enhancing customer satisfaction. You'll serve as a primary point of contact for customers, managing relationships with Support and providing expert guidance on diverse customer situations and escalated issues.

The ideal candidate brings 10+ years of experience in Oracle database administration and distributed systems, with specific expertise in Exadata, ExaCS, and ExaCC. Knowledge of cloud technologies, particularly Oracle Cloud Infrastructure, is essential. The role offers opportunities to work with cutting-edge technology while making a significant impact on customer success.

Oracle offers a competitive benefits package including medical insurance, life insurance, and retirement options. The company promotes work-life balance and encourages community involvement through volunteer programs. As a world leader in cloud solutions, Oracle provides an environment where innovation thrives and diverse perspectives are valued.

Last updated 14 days ago

Responsibilities For Senior Database Cloud Solution Engineer – Exadata/ExaCC/ExaCS

  • Deliver post-sales support and solutions to Oracle customer base
  • Manage and support customer environments in Oracle Cloud Infrastructure (OCI)
  • Resolve technical issues and perform system monitoring
  • Work closely with development team on maintaining operational health of core compute services
  • Scale systems sustainably through tooling and automation
  • Drive new runbooks to help reduce mean triage time of incidents
  • Practice sustainable incident response and drive root cause analysis

Requirements For Senior Database Cloud Solution Engineer – Exadata/ExaCC/ExaCS

Linux
  • Bachelor's or Master's degree in Computer Science or related fields or equivalent experience
  • 10+ years experience, including Oracle DBA working on highly scalable distributed systems
  • Experience with Linux OS
  • Experience with Oracle Database, RAC, DataGuard
  • Experience with Exadata, ExaCS, ExaCC
  • Experience with Oracle Database Performance Tuning
  • Experience with Oracle Cloud Infrastructure or other Cloud Service Provider
  • Experience troubleshooting complex software and/or networking issues
  • Excellent verbal and written communication skills
  • Fluency in English and Spanish

Benefits For Senior Database Cloud Solution Engineer – Exadata/ExaCC/ExaCS

Medical Insurance
  • Medical insurance
  • Life insurance
  • Retirement options
  • Volunteer programs

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