Oracle Advanced Customer Services (ACS) is seeking a Senior Fusion Middleware Engineer to join their Customer Success Services organization. This role focuses on delivering exceptional post-sales support and solutions to Oracle's customer base. The position requires extensive experience with Oracle Middleware technology and cloud computing, particularly in managing and supporting customer environments both on-premises and in Oracle Cloud Infrastructure (OCI).
The ideal candidate will have strong technical expertise in Oracle Weblogic Administration, high-availability systems, and various Fusion Middleware components. They will be responsible for resolving technical issues, performing system monitoring, and implementing best practices to ensure optimal performance and security of customer environments.
This role offers an opportunity to work with cutting-edge cloud technology while serving as a customer advocate. The position involves significant interaction with customers, requiring excellent communication skills and a strong customer service orientation. The successful candidate will join a team dedicated to enhancing customer satisfaction and maintaining Oracle's position as a leader in cloud solutions.
Benefits include a competitive package with medical insurance, life insurance, and retirement options. Oracle promotes work-life balance and offers opportunities for professional growth within a global technology leader. The company values diversity and inclusion, creating an environment where various perspectives contribute to innovation and success.