Oracle, a global leader in cloud solutions with over 40 years of industry experience, is seeking a Senior Java PL/SQL Engineer to join their Support organization. This role focuses on delivering post-sales support and solutions to Oracle's customer base while serving as an advocate for customer needs. The position involves working directly with customers, OEMs, and VARs to resolve technical and non-technical inquiries related to Oracle products.
As a member of the Support team, you'll be responsible for providing level one support through both phone and electronic channels, maintaining high customer satisfaction levels, and acting as a primary point of contact for customers. The role requires strong technical knowledge in Java and PL/SQL, combined with excellent communication skills as you'll be interfacing with various stakeholders.
Oracle offers a comprehensive benefits package including medical, life insurance, and retirement options. The company promotes work-life balance and encourages employee participation in volunteer programs. With locations in both Pune and Bengaluru, this position offers the opportunity to work with a diverse, inclusive workforce while contributing to cutting-edge cloud solutions.
The ideal candidate should have 0-2+ years of experience, strong English language proficiency, and a passion for customer service. This is an excellent opportunity for a mid-level engineer looking to grow their career with a stable, innovative technology leader that values diverse perspectives and promotes inclusive practices.