Senior Manager of UX Research

We're a team of 40+ User Experience Research professionals at Oracle NetSuite working on the foundational elements of the NetSuite product experience. We're part of a larger community of 175+ Experience Designers, Content Designers, UI and Visual Designers, Technical Writers, Videographers, Design Strategists and connected professionals across Oracle NetSuite. We collaborate closely with the NetSuite leadership team under Evan Goldberg and contribute to Oracle's award-winning Redwood design system.

As a Senior Manager of UX Research, you'll lead a team of 6-8 researchers focused on crafting the next-generation product experience for NetSuite. You will be a key member of the team supporting our products that our customers use to run their business - including accounting, CRM, human capital management and other aspects of running a business. Your team will also support research for localization in regions such as EMEA.

You'll lead efforts to evolve research strategy, research methodologies and best practices as we continue to scale, and ensure research is well-integrated into our product development decision-making. Your focus will be to deliver impactful research insights to support the product teams' vision and strategy.

The ideal candidate will be a mixture of research coach and mentor, process optimizer, and trusted advisor to senior stakeholders. You will be operating in a large, matrixed organization partnering with VP and Director level stakeholders across product management, engineering, design and research. We're especially keen to talk to candidates with strong background of developing employees and working alongside senior leaders to influence the future roadmap.

This is an exciting and challenging role where you'll get the chance to share your ideas and work with an amazing group of product people across the globe and help bring our vision to redefine the user experience for business applications at NetSuite to its 40,000 customers.