Senior Manager, Technical Operations

Oracle Cloud Infrastructure (OCI) is seeking a Senior Manager of Technical Operations to lead their cloud support experience team. This role focuses on managing a dynamic team of Technical Operations Engineers who bridge infrastructure/application administration, incident command, and NOC engineering. The position is critical for OCI's Sovereign realms, requiring someone who can act as the voice of the customer to influence product features and improve customer experience.

The ideal candidate should be a distributed systems generalist capable of architecting broad systems interactions. They will lead a 24/7 team ensuring production application stability, working closely with engineering teams on platform scalability, and driving automation initiatives. This role combines technical leadership with people management, requiring both deep technical expertise and strong team development skills.

Oracle offers a competitive benefits package and a culture focused on innovation and work-life balance. The company is committed to diversity and inclusion, providing opportunities for professional growth in a dynamic cloud services environment. This role presents an exciting opportunity to impact the development and operation of massive-scale cloud services while leading a team at one of the world's premier technology companies.