Oracle Cloud Infrastructure (OCI) is seeking a Senior Technical Support Engineer for their Virtual Desktop Infrastructure (VDI) product. This role focuses on providing post-sales support and solutions to Oracle customers, serving as a primary point of contact for technical issues and troubleshooting. The position involves working with cloud computing technology, solving complex problems, and maintaining strong customer relationships. The role requires expertise in cloud services, operating systems, and network concepts, while offering comprehensive benefits and growth opportunities. As part of the OCI team, you'll help build and operate massive scale cloud services in a distributed, multi-tenant environment. The position combines technical expertise with customer service, requiring both strong technical knowledge and excellent communication skills. This role is perfect for someone passionate about cloud computing and problem-solving, offering the opportunity to work with cutting-edge technology while making a significant impact on customer success.