Senior PLSQL / Java Support Engineer

World leader in cloud solutions using tomorrow's technology to tackle today's problems.
Backend
Senior Software Engineer
In-Person
5,000+ Employees
3+ years of experience
Enterprise SaaS

Description For Senior PLSQL / Java Support Engineer

Oracle, a leading cloud solutions provider, is seeking a Senior PLSQL/Java Support Engineer to join their Support organization. This role focuses on delivering post-sales support and solutions to Oracle's customer base while serving as an advocate for customer needs. The position requires 3-5+ years of experience and involves resolving both technical and non-technical customer inquiries through phone and electronic means. As a primary point of contact for customers, you'll be responsible for maintaining customer relationships and providing technical expertise regarding Oracle products and services. The role offers comprehensive benefits including medical, life insurance, and retirement options. Oracle promotes an inclusive workplace environment and values diverse perspectives. The position is based in either Bengaluru or Chennai, India, offering the opportunity to work with a global leader in enterprise software and cloud solutions. The ideal candidate should have strong expertise in Java, Oracle 21c, and troubleshooting skills, along with excellent communication abilities in English.

Last updated a month ago

Responsibilities For Senior PLSQL / Java Support Engineer

  • Provide technical interface to customers, OEMs, and VARs
  • Resolve problems related to installation and maintenance of Oracle products
  • Provide support through Oracle Solution Center
  • Maintain high level of customer satisfaction
  • Work independently and with guidance from senior support engineers
  • Research and develop solutions through problem replication and collaboration

Requirements For Senior PLSQL / Java Support Engineer

Java
  • Java Programming Language experience
  • Oracle 21c knowledge
  • Troubleshooting skills
  • Web Services experience
  • English language proficiency

Benefits For Senior PLSQL / Java Support Engineer

Medical Insurance
Vision Insurance
Dental Insurance
  • Flexible medical benefits
  • Life insurance
  • Retirement options
  • Volunteer programs

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