Oracle, a leading cloud solutions provider, is seeking a Senior PLSQL/Java Support Engineer to join their Support organization. This role focuses on delivering post-sales support and solutions to Oracle's customer base while serving as an advocate for customer needs. The position requires 3-5+ years of experience and involves resolving both technical and non-technical customer inquiries through phone and electronic means. As a primary point of contact for customers, you'll be responsible for maintaining customer relationships and providing technical expertise regarding Oracle products and services. The role offers comprehensive benefits including medical, life insurance, and retirement options. Oracle promotes an inclusive workplace environment and values diverse perspectives. The position is based in either Bengaluru or Chennai, India, offering the opportunity to work with a global leader in enterprise software and cloud solutions. The ideal candidate should have strong expertise in Java, Oracle 21c, and troubleshooting skills, along with excellent communication abilities in English.