Oracle Cloud Service Center provides 24/7 support for Oracle Cloud applications, ensuring smooth operation of services through incident management, proactive monitoring, and performance optimization. We're seeking a dynamic Product Manager to join our Cloud Service Center Tooling Strategy team. This role focuses on designing new tools to enhance efficiency within Service Center operations. The ideal candidate will have extensive experience in Service Center tool design and development, with strong abilities in analyzing user work patterns and identifying improvements. Working closely with design and development teams, you'll create innovative solutions to optimize operations. Oracle offers comprehensive benefits, including medical, dental, vision insurance, 401k matching, flexible vacation, and more. The position offers competitive compensation ranging from $115,400 to $251,600 annually, with potential for bonus and equity. Join a world leader in cloud solutions committed to diversity, innovation, and work-life balance.