Senior Software Engineer

Oracle is a world leader in cloud solutions that provides business software and hardware systems, using tomorrow's technology to tackle today's problems.
Backend
Senior Software Engineer
In-Person
5,000+ Employees
6+ years of experience
Enterprise SaaS · Cloud

Description For Senior Software Engineer

Oracle, a global leader in cloud solutions and enterprise software, is seeking a Senior Software Engineer to join their Middleware Support group within Global Product Support (GPS). This role combines technical expertise with customer service excellence, focusing on providing technical assistance for Oracle's comprehensive suite of cloud and on-premise products.

The position requires 6-10+ years of experience and deep knowledge of WebCenter Content 12c, along with expertise in Java, Linux administration, and various server technologies. As a Senior Support Engineer, you'll be responsible for resolving complex technical challenges, working directly with customers, and ensuring maximum system availability for Oracle clients.

This is an excellent opportunity for a seasoned professional who excels in both technical problem-solving and customer interaction. The role offers the chance to work with cutting-edge technology while making a direct impact on customer success. Oracle provides comprehensive benefits including flexible medical coverage, life insurance, and retirement options.

The ideal candidate will combine strong analytical and troubleshooting skills with excellent communication abilities. You'll be working in a dynamic environment that may require flexibility in working hours, including weekends and holidays when needed. Oracle's commitment to diversity and inclusion makes it an attractive workplace for professionals seeking a supportive and growth-oriented environment.

Join Oracle's team and be part of a company that has been at the forefront of technology innovation for over 40 years, offering opportunities for professional growth and the chance to work with industry-leading technologies and solutions.

Last updated 13 days ago

Responsibilities For Senior Software Engineer

  • Act as technical interface to customers, OEMs and VARs for problem resolution
  • Provide post-sales support and solutions to Oracle customer base
  • Research and develop solutions to customer issues independently
  • Resolve technical challenges regarding WebCenter Content product in Fusion Middleware
  • Facilitate customer relationships with Support
  • Provide advice and assistance to internal Oracle employees on diverse customer situations and escalated issues

Requirements For Senior Software Engineer

Java
Linux
  • Good team player
  • Strong troubleshooting and analytical skills
  • Strong customer support and client relation skills
  • Excellent communication skills
  • Experience with WebCenter Content 12c
  • Knowledge of Oracle Cloud Infrastructure (OCI)
  • Experience with Weblogic Server
  • Experience with Oracle Database
  • Experience with Apache HTTP server, Oracle HTTP server

Benefits For Senior Software Engineer

Medical Insurance
  • Flexible medical benefits
  • Life insurance
  • Retirement options
  • Volunteer programs

Interested in this job?

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