Senior SQL Java Application Support Engineer

World leader in cloud solutions providing IT solutions to the Financial Services industry, serving top global banks, insurance companies, and financial institutions.
Backend
Mid-Level Software Engineer
In-Person
5,000+ Employees
3+ years of experience
Finance

Description For Senior SQL Java Application Support Engineer

Oracle Financial Services Global Business Unit (FSGBU) is seeking a Senior SQL Java Application Support Engineer to join their team. This role offers an opportunity to work with next-generation Oracle Banking products using cutting-edge technologies. The position involves providing L2 application support for banking and financial services applications, requiring strong technical skills in SQL, Java, and UNIX systems. The ideal candidate will serve as the primary point of contact for enterprise clients, managing incident resolution and collaborating with L3 support teams. This role combines technical expertise with customer service, requiring excellent communication skills in both English and Spanish. Oracle offers a comprehensive benefits package and a collaborative work environment within their global organization that serves top financial institutions worldwide. The position provides growth opportunities through technical certifications and exposure to enterprise-level banking solutions.

Last updated a minute ago

Responsibilities For Senior SQL Java Application Support Engineer

  • Be primary point of contact for Enterprise clients
  • Provide immediate assistance for incidents involving FLEXCUBE/OFSLL products
  • Perform first level analysis and diagnosis of incidents
  • Collaborate with L3 support & development teams
  • Maintain technical documentation and procedures
  • Provide technical troubleshooting assistance
  • Ensure timely resolution of technical problems
  • Become internal expert on supporting FLEXCUBE, OFSLL software
  • Adhere to Change Control Process and compliance requirements

Requirements For Senior SQL Java Application Support Engineer

Java
  • Master's in computer application (MCA) or Engineering in computer science field or BS Computer Science with a 3.0 GPA
  • Minimum 2 years working experience as L2 application support engineer
  • Experience in supporting Web-based business applications
  • Knowledge in writing complex SQL queries
  • Working knowledge in UNIX Operating System
  • Bilingual in Spanish and English
  • Strong analytical and problem-solving skills
  • Excellent communication and presentation skills

Benefits For Senior SQL Java Application Support Engineer

Medical Insurance
  • Medical Insurance
  • Life Insurance
  • Retirement Benefits
  • Volunteer Programs

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