Senior Support Engineer - GPP

Bank of Ireland (BOI) implemented SEPA (Single Euro Payments Area) payment system, and Oracle Financial Software Services (OFSS) has been providing application support since 2013. This senior role involves supporting the BOI SEPA payment system, ensuring service stability, and meeting SLA commitments. The position requires expertise in Global PAYplus applications, both MassPay and HighCare modules, working in a 24/7 technical support environment using an offshore & onshore model. The role focuses on supporting critical payment applications including Global Payplus MassPay, HighCare, CTO payment Engine, and CoreServices Applications. Oracle offers competitive benefits, promotes work-life balance, and is committed to fostering an inclusive workplace environment. The position requires strong technical skills in Java, C++, and database technologies, combined with excellent problem-solving and communication abilities.