Senior Technical Operations Engineer

A world leader in cloud solutions using tomorrow's technology to tackle today's challenges, partnering with industry-leaders for over 40+ years.
Cloud
Staff Software Engineer
In-Person
5,000+ Employees
3+ years of experience
Enterprise SaaS · Cloud

Description For Senior Technical Operations Engineer

Oracle Cloud Infrastructure (OCI) is seeking a Senior Technical Operations Engineer to join their Sovereign Cloud team. This role focuses on building and operating government, classified, and sovereign cloud regions with the same reliability and high performance as public cloud. The position involves managing production environments, systems, and databases that support critical business operations. The ideal candidate will combine deep technical knowledge with administration expertise to provide escalation support for complex production environment challenges. This role at Oracle offers competitive benefits, work-life balance, and the opportunity to work with cutting-edge cloud technology. The position requires participation in 24/7 support rotation and security clearance for government projects. Oracle values diversity and inclusion, providing equal employment opportunities and accommodations for people with disabilities. This is an excellent opportunity to join a leading cloud solutions provider with over 40 years of industry experience, working on mission-critical infrastructure that serves government and enterprise clients.

Last updated a day ago

Responsibilities For Senior Technical Operations Engineer

  • Install, monitor, maintain, support, and optimize all production server hardware and software
  • Provide technical support for complex technical issues including leading problem management cases
  • Coordinate escalated support cases and lead technical resources and third-party vendors
  • Manage Oracle production environments and assist with system upgrades, bug fixes, and patching
  • Provide 24/7 support and administration with rotation across day and night shifts

Requirements For Senior Technical Operations Engineer

Linux
  • Experience with Linux System Administration, Networking, Storage, Compute, and Virtualization
  • Understanding of infrastructure as code tooling
  • Experience participating in or running incident bridges
  • Customer focus with a passion for delighting customers
  • Experience in cloud technical support, operations, NOC or similar (preferred)
  • Ability to quickly learn new technical disciplines and train others
  • Must be Singaporean or PR
  • Security clearance required

Benefits For Senior Technical Operations Engineer

Medical Insurance
  • Medical Insurance
  • Life Insurance
  • 401k

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