Senior Technical Operations Engineer

World leader in cloud solutions, using tomorrow's technology to tackle today's challenges, partnering with industry-leaders for over 40+ years.
DevOps
Senior Software Engineer
In-Person
5,000+ Employees
3+ years of experience
Enterprise SaaS · Cloud

Description For Senior Technical Operations Engineer

Oracle Cloud Infrastructure (OCI) is seeking a Senior Technical Operations Engineer to join their Sovereign Cloud team. This role focuses on building and operating government, classified, and sovereign cloud regions with high reliability and performance. The position involves managing production environments, systems, and databases that support critical business operations. The ideal candidate will combine deep technical knowledge with administration/analysis expertise in Oracle's Cloud Infrastructure to provide escalation support for complex production environment challenges. This role offers an opportunity to work with cutting-edge cloud technology while supporting important government and classified operations. The position requires a security clearance and is open to Singaporeans and PRs only. Working in a 24/7 operational environment, you'll be part of a team that ensures high availability and performance of critical cloud infrastructure. Oracle offers competitive benefits, work-life balance, and opportunities for professional growth in a global technology leader.

Last updated a day ago

Responsibilities For Senior Technical Operations Engineer

  • Install, monitor, maintain, support, and optimize all production server hardware and software
  • Provide technical support for complex technical issues including leading problem management cases
  • Coordinate escalated support cases and lead technical resources and third-party vendors
  • Responsible for Oracle production environments, assist with system upgrades, bug fixes, and patching
  • Provide support and administration on a 24/7 basis with rotation across day and night shifts

Requirements For Senior Technical Operations Engineer

Linux
Kubernetes
  • Experience with Linux System Administration, Networking, Storage, Compute, and Virtualization
  • Understanding of infrastructure as code tooling
  • Experience participating in or running incident bridges
  • Customer focus, with a passion for delighting customers
  • Experience in cloud technical support, operations, NOC or similar preferred
  • Ability to quickly learn new technical disciplines and train others
  • Must be Singaporean or PR
  • Security clearance required

Benefits For Senior Technical Operations Engineer

Medical Insurance
Vision Insurance
Dental Insurance
401k
Parental Leave
  • Competitive benefits
  • Work-life balance
  • Life insurance
  • Retirement options
  • Volunteer programs

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