Senior Technical Operations Engineer

World leader in cloud solutions providing tomorrow's technology to tackle today's problems.
DevOps
Senior Software Engineer
In-Person
5,000+ Employees
3+ years of experience
Enterprise SaaS · Cloud

Description For Senior Technical Operations Engineer

Oracle Cloud Infrastructure (OCI) is seeking a Senior Technical Operations Engineer to join their Sovereign Cloud team. This role focuses on building and operating government, classified, and sovereign cloud regions with the same reliability and high performance as public cloud. The position involves managing production environments, including systems and databases that support critical business operations. The ideal candidate will combine deep technical knowledge with administration/analysis expertise in Oracle's Cloud Infrastructure to provide escalation support for complex production environment challenges.

The role requires expertise in Linux system administration, cloud operations, and infrastructure management. You'll be responsible for maintaining high availability systems, implementing improvements, and providing 24/7 support on rotation. This position offers an opportunity to work with cutting-edge cloud technology while supporting mission-critical operations for government and enterprise customers.

Oracle offers a competitive benefits package and promotes a diverse, inclusive workplace. The company has a 40+ year track record of innovation and success in the technology sector. This role provides an excellent opportunity for professional growth in cloud computing while working with a global leader in enterprise software and cloud solutions.

The position requires native-level Japanese language skills and business-level English proficiency, reflecting the role's location in Japan. You'll be part of a team that values customer focus, technical excellence, and continuous learning. The role offers exposure to complex technical challenges and the opportunity to work with advanced cloud infrastructure technologies.

Last updated 14 days ago

Responsibilities For Senior Technical Operations Engineer

  • Install, monitor, maintain, support, and optimize all production server hardware and software
  • Provide technical support for complex technical issues which may include leading problem management cases and providing management status
  • Coordinate escalated support cases and lead appropriate internal technical resources and/or third-party vendors to resolution
  • Responsible for Oracle production environments; assist with server operating system and application upgrades, bug fixes, and patching
  • Work on standardization projects for both hardware and software under the Oracle technology stack
  • Provide support and administration on a 24/7 basis and will require rotation across day and night shifts

Requirements For Senior Technical Operations Engineer

Linux
Kubernetes
  • Japanese Language Skill: Native level, English: business level
  • Bachelor's degree in computer science or equivalent work experience
  • Experience with Linux System Administration, Networking, Storage, Compute, and Virtualization
  • An understanding of infrastructure as code tooling
  • Experience participating in or running incident bridges
  • Customer focus, with a passion for delighting customers
  • Experience in cloud technical support, operations, NOC or similar is preferred
  • Demonstrate ability to quickly learn new technical disciplines and then train others

Benefits For Senior Technical Operations Engineer

Medical Insurance
  • Medical Insurance
  • Life Insurance
  • 401k
  • Volunteer Programs

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