Oracle is seeking dedicated individuals to join their team and contribute to the next chapter of GBU support. As a Senior Technical Support Engineer in the Financial Services division, you'll be at the forefront of evaluating and implementing innovative support processes and tools to meet the needs of SaaS customers. The role combines technical expertise with customer service, requiring strong analytical and problem-solving skills.
The position offers an opportunity to work with cutting-edge technologies and contribute to Oracle's cloud evolution. You'll be handling complex technical issues, working directly with customers, and playing a key role in shaping support delivery in the SaaS space. The ideal candidate should have strong experience with Java, database technologies, and cloud services.
Oracle provides a comprehensive benefits package and promotes an inclusive work environment. The company's 40+ year track record of success and continued growth in the cloud solutions space makes this an excellent opportunity for career development. You'll be part of a global team that values diverse perspectives and innovative thinking.
The role requires strong technical capabilities combined with excellent communication skills, as you'll be interfacing directly with customers while solving complex technical problems. This position offers the chance to work with enterprise-level solutions while contributing to the evolution of Oracle's support services.