Service Operations Engineer

World leader in cloud solutions using tomorrow's technology to tackle today's problems.
$70,900 - $113,500
DevOps
Mid-Level Software Engineer
In-Person
5,000+ Employees
3+ years of experience
Enterprise SaaS · Cloud

Description For Service Operations Engineer

Oracle is seeking a Service Operations Engineer to join their team in maintaining and optimizing their cloud infrastructure. This role combines technical expertise with operational excellence, requiring someone who can handle complex system maintenance while ensuring high availability in a 24/7 environment. The position offers a comprehensive benefits package and the opportunity to work with cutting-edge cloud technology at a global scale.

The ideal candidate will have 3-5+ years of experience and strong Linux skills, with the ability to troubleshoot complex technical issues and manage critical infrastructure. This role is perfect for someone who thrives in a fast-paced environment and has a passion for maintaining large-scale systems. You'll be responsible for everything from hardware and software optimization to coordinating with third-party vendors and leading problem management cases.

Working at Oracle means joining a world leader in cloud solutions with over 40 years of industry experience. The company offers excellent career growth opportunities, competitive compensation, and a strong focus on work-life balance. The role requires a security clearance and involves working in a 4x10 schedule including weekends, making it ideal for those who can adapt to non-traditional working hours while maintaining high performance standards.

The position offers a competitive salary range of $70,900 to $113,500 annually, along with comprehensive benefits including medical, dental, vision insurance, 401(k) with company match, and various other perks. This is an excellent opportunity for a mid-level engineer looking to make an impact at a global technology leader while working with enterprise-grade cloud infrastructure.

Last updated a day ago

Responsibilities For Service Operations Engineer

  • Install, monitor, maintain, support, and optimize all production server hardware and software
  • Provide technical support for complex technical issues
  • Lead problem management cases and provide management status
  • Coordinate support cases and lead technical resources and third party vendors
  • Manage storage infrastructure of Oracle system and database appliances
  • Assist with server operating system and application upgrades, bug fixes, and patching
  • Work on standardization projects for hardware and software under Oracle technology stack
  • Provide on-call support on a rotating basis

Requirements For Service Operations Engineer

Linux
  • Bachelor's degree in Computer Science or equivalent work experience
  • Experience with Linux
  • Experience participating in or running incident bridges
  • Customer obsession, passion for delighting customers
  • Willingness to work in 24/7 NOC; 4X10 schedule including weekends
  • Security clearance required

Benefits For Service Operations Engineer

Medical Insurance
Dental Insurance
Vision Insurance
401k
Parental Leave
Commuter Benefits
  • Medical, dental, and vision insurance
  • Short term and long term disability
  • Life insurance and AD&D
  • Health care and dependent care Flexible Spending Accounts
  • Pre-tax commuter and parking benefits
  • 401(k) Savings and Investment Plan with company match
  • Flexible Vacation policy
  • 11 paid holidays
  • 72 hours of paid sick leave
  • Paid parental leave
  • Adoption assistance
  • Employee Stock Purchase Plan
  • Financial planning and group legal

Interested in this job?

Jobs Related To Oracle Service Operations Engineer

Service Operations Engineer

Service Operations Engineer position at Oracle focusing on cloud infrastructure maintenance, system optimization, and technical support with competitive benefits and growth opportunities.

Linux Infrastructure Engineer

Linux Infrastructure Engineer position at Oracle focusing on system optimization, security, and reliability with comprehensive benefits and growth opportunities.

Production Service Developer 2

Production Service Developer position at Oracle focusing on Citrix environment management, technical architecture, and L3+ support with 3-5+ years experience required.

Risk Cloud Release Engineer 2

Risk Cloud Release Engineer position at Oracle, focusing on DevOps and CICD systems, offering competitive salary and comprehensive benefits in Irvine, CA.

Applications Developer 3

DevOps Engineer position at Oracle's Sales and Service Cloud team, focusing on automation, CI/CD, and cloud infrastructure management.