Service Operations Engineer - (JoinOCI-Ns2)

Oracle is seeking a Service Operations Engineer to join their cloud operations team. This role is integral to maintaining and optimizing Oracle's cloud infrastructure and production environments. The position requires a unique blend of technical expertise and operational excellence.

The role involves installing, monitoring, maintaining, and optimizing production server hardware and software. You'll be responsible for providing high-level technical support for complex issues, leading problem management cases, and coordinating with internal teams and third-party vendors. A key aspect of the position is managing Oracle production environments and storage infrastructure of Oracle system and database appliances.

The ideal candidate will have 3-5+ years of experience, with strong Linux knowledge and experience in cloud technical support or NOC operations. A Bachelor's degree in Computer Science or equivalent work experience is required. The position requires US Citizenship and an active TS/SCI + Polygraph Clearance.

Working in a 24/7 NOC environment on a 4x10 schedule including weekends, you'll be part of a team ensuring consistent system uptime in a cloud environment. The role includes participating in incident bridges, system upgrades, bug fixes, and standardization projects across the Oracle technology stack.

Oracle offers comprehensive benefits including medical, dental, vision insurance, 401(k) with company match, flexible vacation, and potential equity. The company promotes a diverse and inclusive workplace, operating with integrity for over 40 years. This role presents an excellent opportunity to work with cutting-edge cloud technology while maintaining critical infrastructure for a global technology leader.