Oracle is seeking a Service Operations Engineer to join their Cloud Infrastructure team. This role involves managing critical production environments in a 24x7 operational setting, working on a 4x10 schedule including rotating weekends across day, mid, and night shifts. The position combines deep technical knowledge with administration/analysis expertise to support Oracle's Cloud Infrastructure, handling complex production environment challenges related to growth, scaling, and high availability requirements. The role requires an active TS/SCI clearance and offers comprehensive benefits including medical insurance, 401(k) matching, and flexible vacation. Based in multiple locations (Austin, Reston, or Seattle), this position offers an opportunity to work with cutting-edge cloud technology while maintaining critical infrastructure for one of the world's leading technology companies. The role involves both hands-on technical work and coordination with various technical teams to ensure optimal system performance and reliability.