Service Reliability and Observability Engineer/Architect (Evening/Night Shift)

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DevOps
Staff Software Engineer
In-Person
8+ years of experience
Enterprise SaaS

Description For Service Reliability and Observability Engineer/Architect (Evening/Night Shift)

The Communications SRE/Ops team is an integral part of Oracle's Communications Global Industry Unit, providing large-scale Communications Cloud solutions. This role focuses on the design, development, and implementation of operational, CI/CD, monitoring/observability, reliability, and resiliency capabilities for communications cloud services. The position involves working with Enterprise Communications Platform (ECP) services deployed in Oracle Cloud Infrastructure, requiring evening/night shift availability. The role combines hands-on operational support with strategic engineering work, emphasizing both immediate system reliability and long-term service improvement. Team members work in an agile environment, utilizing cutting-edge technologies while maintaining critical production systems. The position offers opportunities to work with advanced cloud technologies, contribute to large-scale systems, and develop expertise in both communications and cloud computing domains. The role requires a balance of technical expertise, operational excellence, and strategic thinking, making it ideal for those interested in the intersection of site reliability engineering and communications technology.

Last updated 2 days ago

Responsibilities For Service Reliability and Observability Engineer/Architect (Evening/Night Shift)

  • Lead and author strategies for operational reliability, availability, and resiliency
  • Perform day-to-day operational activities for large-scale production communications cloud services
  • Author technical content for incident response and root cause analysis
  • Collaborate with cross-functional teams on technical and non-functional topics
  • Participate in design, development, and implementation of operational capabilities
  • Provide 24x7x365 production operations and maintenance
  • Work on software engineering tasks to increase reliability and scalability

Requirements For Service Reliability and Observability Engineer/Architect (Evening/Night Shift)

Kubernetes
Python
Java
JavaScript
Kafka
RabbitMQ
Redis
  • 24/7/365 On-Call Shift Rotation including weekends and holidays
  • Strong experience with ITSM/ITIL4 and Site Reliability Engineering practices
  • Experience with telemetry, observability, and analytics tools (ELK, Kibana, Grafana, Prometheus, Splunk)
  • Experience with Microservice architecture and containerization technologies
  • Strong experience with CI/CD tools and Pipeline development
  • Programming experience in Python, Java, Golang, or JavaScript
  • Experience with cloud platforms (OCI, Azure, GCP, AWS)
  • 4-year Degree in technical major or equivalent experience
  • Excellent communications skills - verbal and written English

Benefits For Service Reliability and Observability Engineer/Architect (Evening/Night Shift)

Medical Insurance
Vision Insurance
Dental Insurance
  • Flexible medical insurance
  • Life insurance
  • Retirement options
  • Volunteer programs

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