Oracle's Customer Success Services (CSS) team is seeking an experienced and self-motivated leader to manage a team of technical subject matter experts in Europe. This role combines technical expertise in Siebel and other Oracle products with strong leadership capabilities. The position involves leading service delivery, team development, and customer success initiatives across EMEA. The ideal candidate will have extensive IT background, proven team management experience, and deep knowledge of Oracle products, particularly Siebel. This role offers the opportunity to work with diverse customers across various industries, contributing to both technical excellence and business growth. The position includes responsibilities for customer satisfaction, team utilization, practice development, and cross-functional collaboration. Oracle provides a supportive environment with opportunities for professional growth, competitive benefits, and a culture that values diversity and inclusion. The role requires strong technical knowledge combined with strategic thinking and people management skills, making it ideal for experienced professionals looking to make a significant impact in a global technology leader's success.