The Cloud Operations Engineer will use their knowledge of system architecture and administration to provide operational support for business critical systems. Based upon strategic direction and initiatives the candidate must be able to deliver successful results for agreed upon objectives.
A thorough knowledge of IT concepts, strategies and methodologies is essential.
This position requires excellent oral and written communication skills, strong customer service focus, and ability to work in a team as well as independently, ability to learn on the fly, ability to follow procedures, and ability to suggest improvements to existing procedures as appropriate.
The candidate will be responsible for delivering Linux systems administration and engineering system services to customers. The candidate will also be responsible for interacting with customer counterparts on a regular basis and serving as the technology expert on the customer's behalf. This service is delivered via remote support and the candidate should be able to work in an independent environment while interacting with other team members remotely.
This position requires participation in a 24x7 schedule that requires working on either Saturday or Sunday.
Travel may be required for training or as needed at the customer's request. The candidate should have a valid driver's license and a passport for the ability to travel upon request.