Oracle Financial Services Global Industries Unit (FSGIU) is seeking a Senior Technical Analyst to join their world-class banking support team. This role is crucial in supporting 900+ financial institutions across 130 countries that rely on FSGIU Banking products. The position combines technical expertise with customer-facing responsibilities, requiring strong skills in Java, Oracle databases, and application servers.
The ideal candidate will be part of an enthusiastic team providing critical support for both on-premise and SaaS customers. You'll work in a high-volume, mission-critical environment, handling complex technical challenges while maintaining direct communication with C-level customers. The role demands expertise in multiple technical areas, including Oracle Database, PL/SQL, Application Servers, and web technologies.
This position offers the opportunity to work with state-of-the-art technologies while developing crucial skills in customer relationship management and critical situation handling. You'll be responsible for proactive monitoring, troubleshooting, and providing Day-2 services to SaaS customers. The role requires a unique combination of technical depth, communication skills, and banking domain knowledge.
Oracle offers a competitive benefits package and promotes a diverse, inclusive workplace. The company's commitment to innovation and customer success makes this an excellent opportunity for experienced professionals looking to make a significant impact in the financial technology sector. Join a team that's shaping the future of banking technology while working with cutting-edge cloud solutions and emerging technologies.