Oracle is seeking a Systems Engineer II specializing in HL7 to join their Customer Support organization. This role combines technical expertise with customer service, focusing on delivering post-sales support and solutions to Oracle's global customer base. The position requires working with Oracle's world-class technology to develop, implement, and support Oracle's global support systems.
As a Systems Engineer, you'll be responsible for providing support for system implementations, particularly focusing on HL7 integrations within Cerner and Third Party solutions. The role involves resolving both technical and non-technical customer inquiries through various communication channels. You'll serve as a primary point of contact for customers, managing relationships and handling escalated issues.
The position offers a competitive salary range of $56,200 to $112,600 annually, along with comprehensive benefits including medical, dental, vision insurance, 401(k) with company match, and various other perks. This is a hybrid role requiring 3 days in the office at one of the specified locations: Kansas City (MO), Columbia (MD), or Orlando (FL).
The ideal candidate should have 3-5+ years of experience, strong knowledge of Oracle products, and expertise in HL7 integrations. You'll work with minimal supervision while collaborating with senior engineers and management. This role presents an excellent opportunity to work with a global leader in cloud solutions while contributing to healthcare technology integration and support.