Technical Analyst 1-Support

Oracle, a global leader in cloud solutions, is seeking a Technical Analyst 1 for their Support organization. This role represents an excellent opportunity to join a world-class technology company that has been innovating for over 40 years. As a Technical Analyst, you'll be at the forefront of customer interaction, providing essential support services and solutions to Oracle's diverse customer base.

The position involves delivering post-sales support and resolving both technical and non-technical customer inquiries through various communication channels. You'll serve as a crucial link between customers and Oracle's support infrastructure, handling Electronic Support Services troubleshooting and facilitating customer relationships. This role is perfect for someone starting their career in technical support, offering exposure to enterprise-level software solutions and customer service excellence.

Oracle offers a comprehensive benefits package including medical, dental, and vision insurance, 401(k) with company match, flexible vacation policy, and various other perks. The company maintains a strong commitment to work-life balance and professional development. The salary range of $45,700 to $89,200 reflects Oracle's investment in talent and competitive compensation structure.

The ideal candidate should have 0-2+ years of experience and strong communication skills. This position requires a security clearance and English language proficiency. While the role demands technical aptitude, it also offers significant growth potential within Oracle's global organization. The company's inclusive culture and commitment to diversity make it an attractive workplace for professionals starting their careers in technical support.