Technical Analyst 1-Support

World leader in cloud solutions using tomorrow's technology to tackle today's problems. Operating for 40+ years with integrity.
Missouri, USA
Backend
Entry-Level Software Engineer
In-Person
5,000+ Employees
2+ years of experience
Enterprise SaaS

Description For Technical Analyst 1-Support

Oracle, a leading cloud solutions provider with over 40 years of experience, is seeking a Technical Analyst 1-Support to join their team. This role combines technical expertise with client support, focusing on maintaining and troubleshooting Cerner Millennium software systems. The position requires hands-on experience with backend operations, including database management, server updates, and system maintenance.

The ideal candidate will have a strong technical foundation, demonstrated through either formal education in STEM fields or equivalent practical experience. This role offers an excellent opportunity for growth in a company that values innovation and diverse perspectives. You'll be working with cutting-edge technology while providing critical support to maintain and improve client systems.

As part of Oracle's comprehensive team, you'll benefit from their strong commitment to work-life balance and inclusive culture. The company offers competitive benefits including medical, life insurance, and retirement options. This position requires a security clearance and involves both independent problem-solving and collaborative teamwork.

The role provides an excellent opportunity to develop technical skills while working for a global technology leader. You'll be part of a team that values innovation, integrity, and professional growth, with the chance to make a significant impact on critical business systems.

Last updated 2 months ago

Responsibilities For Technical Analyst 1-Support

  • Provide functional and technical expertise with Cerner Millennium software
  • Troubleshoot service requests and resolve client incidents
  • Maintain frontend and backend applications
  • Create documentation for issues
  • Capture log files, query tables, update database fields, and update servers
  • Prioritize work based on severity and criticality
  • Support scheduled on-call rotation for critical client issues
  • Collaborate across teams to address issues
  • Document notes, activities, resolutions, and knowledge articles

Requirements For Technical Analyst 1-Support

  • BS in Computer Science/Management Information Systems/Science/Engineering/Math/Physics/Chemistry with a 3.0 GPA, OR functional degree + technical higher degree
  • In lieu of degree: 4 years professional experience & professional certification (CNE, MCSE, CPA, Oracle, etc.)
  • Security clearance required
  • English language proficiency
  • Technical background with experience or education in information technologies

Benefits For Technical Analyst 1-Support

Medical Insurance
Vision Insurance
Dental Insurance
  • Flexible medical benefits
  • Life insurance
  • Retirement options
  • Volunteer programs

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