Technical Analyst 1-Support

World leader in cloud solutions using tomorrow's technology to tackle today's problems.
Backend
Entry-Level Software Engineer
In-Person
5,000+ Employees
2+ years of experience
Enterprise SaaS · Cloud

Description For Technical Analyst 1-Support

Oracle, a world leader in cloud solutions, is seeking a Technical Analyst 1-Support to join their team in Bengaluru. This entry-level role combines front-end and backend support responsibilities, requiring strong analytical and problem-solving skills. The position involves conducting investigations on applications, working with databases, and providing comprehensive technical support.

The ideal candidate will have a bachelor's degree in computer science or related field, with at least 6 months of experience. Knowledge of SQL is essential, as is the ability to work in a shift-based environment (5:30 PM to 2:30 AM IST). The role offers exposure to both front-end and backend technologies, making it an excellent opportunity for career growth.

Oracle offers a comprehensive benefits package including medical, life insurance, and retirement options. The company promotes a diverse and inclusive workplace, operating with integrity for over 40 years. This role provides an opportunity to work with industry-leading cloud solutions while developing technical and professional skills in a global environment.

The position requires strong communication skills, attention to detail, and the ability to work effectively in a team environment. You'll be part of a dynamic organization that values innovation and diverse perspectives, with opportunities to contribute to significant technical solutions.

Last updated 16 hours ago

Responsibilities For Technical Analyst 1-Support

  • Conducting investigations on front-end applications
  • Capturing information and applying fix tools
  • Shadowing end users and testing workflows
  • Using backend techniques including log file capture, querying tables, updating database fields
  • Server management
  • Effective communication with clients and internal collaborators
  • Documentation of notes, activities, resolutions, and knowledge articles
  • Prioritizing work based on severity
  • Cross-team collaboration

Requirements For Technical Analyst 1-Support

  • Bachelor's degree in computer science engineering, information systems, software engineering, or related field
  • Minimum of 6 months experience
  • Knowledge of SQL
  • Readiness to work during shift from 5:30 PM to 2:30 AM IST
  • Strong interpersonal and communication skills
  • Willingness to work in different shifts and provide on-call support

Benefits For Technical Analyst 1-Support

Medical Insurance
Vision Insurance
Dental Insurance
  • Competitive benefits package
  • Medical insurance
  • Life insurance
  • Retirement options
  • Volunteer programs

Interested in this job?

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