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Technical Analyst 1-Support

A world leader in cloud solutions, using tomorrow's technology to tackle today's problems, operating with integrity for over 40 years.
Backend
Entry-Level Software Engineer
In-Person
2+ years of experience
Enterprise SaaS
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Description For Technical Analyst 1-Support

Oracle is seeking a Technical Analyst 1-Support to join their team in Bengaluru, India. This entry-level role focuses on providing technical support and solutions for front-end and backend applications. The position involves conducting investigations, troubleshooting, and maintaining applications while working closely with clients and internal teams. The ideal candidate will have 0-2 years of experience, strong SQL skills, and excellent communication abilities. Oracle offers a comprehensive benefits package and a collaborative work environment. The role requires flexibility to work in shifts (5:30 PM to 2:30 AM IST) and provides opportunities to work with cutting-edge cloud technologies. As a global leader in cloud solutions, Oracle provides a stable and growth-oriented environment where innovation and diverse perspectives are valued. The company's 40+ year history and commitment to integrity make it an excellent choice for those starting their technical career.

Last updated 8 months ago

Responsibilities For Technical Analyst 1-Support

  • Conducting investigations on front-end applications
  • Capturing information and applying fix tools
  • Shadowing end users and testing workflows
  • Backend techniques including gathering log files
  • Querying tables and updating database fields
  • Cycling servers
  • Documentation of notes, activities, resolutions
  • Effective verbal and written communication with clients

Requirements For Technical Analyst 1-Support

  • Bachelor's degree in computer engineering, computer science, information systems, software engineering, or related field
  • 0-2 years of experience in application support, client/customer support
  • Knowledge of SQL
  • Readiness to work during shift from 5:30 PM to 2:30 AM IST
  • Outstanding interpersonal abilities
  • Must be ready to work different shifts and provide on-call support

Benefits For Technical Analyst 1-Support

Medical Insurance
  • Flexible medical benefits
  • Life insurance
  • Retirement options
  • Volunteer programs

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