Technical Analyst

World leader in cloud solutions providing IT solutions to the financial services industry, serving 900+ financial institutions across 130 countries.
Backend
Mid-Level Software Engineer
In-Person
3+ years of experience
Finance · Enterprise SaaS

Description For Technical Analyst

Oracle Financial Services Global Industries Unit (FSGIU) is seeking a Technical Analyst to join their world-class Banking Support team. This role combines technical expertise with customer service excellence, supporting mission-critical banking solutions used by 900+ financial institutions across 130 countries. The ideal candidate will have 3-5+ years of experience in Java, Oracle databases, and application servers, with a strong foundation in debugging and performance tuning.

The position offers an opportunity to work with state-of-the-art technologies in a high-volume, mission-critical environment. You'll be part of a dynamic team handling critical situations, providing SaaS support, and interacting with C-level customers. Technical expertise in multiple areas including Oracle Database, PL/SQL, Application Servers, and Web Technologies is essential.

Oracle offers a comprehensive benefits package including medical, life insurance, and retirement options. The company promotes work-life balance and encourages community involvement through volunteer programs. As a world leader in cloud solutions, Oracle provides an inclusive work environment where diverse perspectives are valued and innovation thrives.

The role requires strong communication skills, technical problem-solving abilities, and the capability to work under pressure. Experience in Banking Product Support or Bank IT is highly preferred. Knowledge of modern technologies like Spring Framework, Spring Boot, and Microservices architecture is a plus. This position offers growth opportunities within a global organization that has been at the forefront of technology for over 40 years.

Last updated 3 months ago

Responsibilities For Technical Analyst

  • Provide technical support to customers, OEMs, and VARs
  • Resolve problems related to installation and maintenance of Oracle products
  • Maintain high level of customer satisfaction
  • Work independently with guidance from senior support engineers
  • Research and develop solutions through problem replication and collaboration

Requirements For Technical Analyst

Java
Redis
JavaScript
  • 3 to 5+ years of experience
  • Core Java and J2EE expertise
  • Oracle Database and PL/SQL knowledge
  • Experience with WebLogic/WebSphere Application Servers
  • Knowledge of Performance Tuning and Oracle internals
  • Strong debugging and issue triaging skills
  • Good communication skills for customer interactions
  • English language proficiency

Benefits For Technical Analyst

Medical Insurance
Vision Insurance
Dental Insurance
  • Flexible medical benefits
  • Life insurance
  • Retirement options
  • Volunteer programs

Interested in this job?

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