Technical Analyst 2-Support

Oracle, a world leader in cloud solutions, is seeking a Technical Analyst 2-Support to join their team in Bengaluru. This role focuses on delivering post-sales support and solutions to Oracle's customer base while serving as an advocate for customer needs. The position involves resolving both technical and non-technical customer inquiries, troubleshooting Electronic Support Services, and maintaining high customer satisfaction levels. As a primary point of contact, you'll facilitate customer relationships with Support and provide assistance on diverse customer situations. The role requires strong technical skills in Linux and SQL, with a focus on incident management and problem resolution. Oracle offers comprehensive benefits including medical insurance, life insurance, and retirement options, along with opportunities for professional growth in a global technology leader. The position requires 3-5+ years of experience and offers the chance to work with cutting-edge technology while solving complex customer challenges.