Oracle is seeking a Technical Analyst 2-Support to join their team in Bengaluru, India. This role combines technical expertise with customer service excellence, requiring 0-2+ years of experience. The position involves providing comprehensive technical support, troubleshooting software and network issues, and collaborating with development teams.
The ideal candidate will have a Bachelor's degree in Computer Science or related field, with proven experience in technical support. Strong proficiency in HTML, CSS, JavaScript, and frontend libraries is essential, along with excellent problem-solving and communication skills.
As a world leader in cloud solutions, Oracle offers a dynamic work environment where innovation thrives. The company provides competitive benefits and opportunities for professional growth. This role offers exposure to cutting-edge technologies and the chance to work with a global team.
Key responsibilities include handling technical inquiries, providing user guidance, documenting solutions, and ensuring compliance with best practices. The position requires flexibility to work across different time zones, supporting global operations.
Oracle promotes an inclusive workplace that values diverse perspectives and maintains high standards of integrity. They offer comprehensive benefits including medical, life insurance, and retirement options, along with opportunities for community involvement through volunteer programs.