Technical Analyst 2-Support

Oracle is seeking a Technical Analyst 2-Support to join their Support organization. This role focuses on delivering post-sales support and solutions to Oracle's customer base while serving as an advocate for customer needs. The position involves resolving both non-technical customer inquiries and technical questions regarding Oracle's Electronic Support Services. As a primary point of contact for customers, you'll be responsible for maintaining customer relationships and providing assistance on diverse customer situations. The role offers comprehensive benefits including healthcare, retirement plans, and work-life balance initiatives. Oracle values diversity and inclusion, operating with integrity for over 40 years. The position requires technical expertise in troubleshooting, SQL, and JIRA, with opportunities to work alongside senior support engineers. This role is ideal for professionals with 0-2+ years of experience who are looking to grow in a technical support role at a leading cloud solutions company. The compensation package is competitive, ranging from $42,000 to $112,600 annually, with additional benefits and potential equity opportunities.