Technical Analyst 2-Support (SuiteCloud) - Q2/2025

Oracle is seeking a Technical Analyst 2 for their SuiteCloud Support team to join in Q2/2025. This role focuses on delivering post-sales support and solutions to Oracle's customer base while serving as an advocate for customer needs. The position involves resolving both technical and non-technical customer inquiries via phone and electronic means, particularly regarding Electronic Support Services.

As a Support Engineer, you'll work with NetSuite's proprietary APIs, debug customer code, and provide comprehensive support to clients ranging from non-technical users to experienced developers. The role requires strong technical skills in Java, Python, and SQL, along with excellent troubleshooting abilities.

The ideal candidate will have 0-2+ years of experience and be comfortable working in a fast-paced environment where new technologies and innovations are regularly introduced. You'll collaborate with various departments including Quality Assurance, Professional Services, Product Management, and Development to ensure quick turnaround times while maintaining service quality.

Oracle offers a competitive benefits package and promotes a diverse, inclusive workplace where all voices are heard. The company has partnered with industry leaders across various sectors and maintains a strong commitment to integrity and innovation. This role provides an excellent opportunity to work with cutting-edge cloud technologies while developing your technical and customer service skills in a supportive, growth-oriented environment.

The position is based in Makati, Metro Manila, Philippines, and requires English language proficiency. This is a regular, full-time position perfect for someone looking to build a career in technical support and cloud technologies with a global technology leader.