Oracle is seeking a Technical Analyst 2 for their SuiteCloud Support team to deliver post-sales support and solutions to customers. This role involves resolving both technical and non-technical customer inquiries via phone and electronic means, particularly focusing on NetSuite's proprietary APIs and cloud-based software. The position requires strong troubleshooting abilities, coding knowledge, and customer service skills. As a member of the Support organization, you'll work in a fast-paced environment, collaborating with various departments including Quality Assurance, Professional Services, and Product Management. The role offers opportunities for growth through continuous learning and development, as new proprietary technologies and innovations are introduced yearly. Oracle provides a competitive benefits package and promotes an inclusive work environment that values diverse perspectives.