Oracle is seeking a Technical Analyst 3-Support to join their team in Denver. This role serves as the technical interface to customers, OEMs, and VARs for resolving problems related to Oracle products installation and maintenance. The position requires 3-5+ years of experience with a focus on EBS Financials and technical support.
The ideal candidate will have a strong background in both technical and functional aspects of Oracle Applications, particularly in Financials modules (General Ledger, Payables, Receivables). This role combines technical expertise with customer service, requiring strong SQL knowledge and excellent communication skills.
The position offers a comprehensive benefits package including medical, dental, vision insurance, 401(k) with company match, flexible vacation, and various other perks. The salary range is $44,900 to $126,100 annually, with potential equity opportunities.
Key responsibilities include delivering customer service within SLAs, creating reusable fix content, participating in automation activities, and engaging in testing cycles for new software releases. The role requires occasional weekend and holiday coverage to ensure 24/7 customer support.
This is an excellent opportunity for a technical professional who enjoys problem-solving, has strong analytical skills, and wants to work with enterprise-level financial software systems. The role offers growth potential within Oracle's supportive and diverse work environment, where innovation and work-life balance are prioritized.