Oracle is seeking a Technical Analyst 3-Support to join their Support organization. This role focuses on delivering comprehensive post-sales support and solutions to Oracle's diverse customer base. As a key member of the team, you'll serve as an advocate for customer needs, handling both non-technical inquiries and technical troubleshooting for Electronic Support Services.
The position requires 3-5+ years of experience and demands a thorough understanding of Oracle products, with in-depth knowledge of several products and platforms. You'll work independently to research and develop solutions to customer issues, while acting as a primary point of contact between customers and the Support team.
Oracle offers an impressive compensation package ranging from $44,900 to $126,100 annually, with comprehensive benefits including medical, dental, vision insurance, 401(k) with company match, and flexible vacation policy. The company maintains a strong commitment to work-life balance and professional development.
As a world leader in cloud solutions, Oracle provides an innovative work environment where diverse perspectives are valued. The company's 40+ year history of success is built on integrity and continuous advancement in technology. This role offers an excellent opportunity to work with industry-leading products while developing your technical and customer service skills in a supportive, growth-oriented environment.
The ideal candidate will possess strong technical capabilities, excellent communication skills, and the ability to work effectively with both customers and internal teams. You'll be joining a dynamic organization that values innovation, diversity, and professional growth, while contributing to Oracle's mission of delivering cutting-edge technology solutions to global customers.