Technical Analyst 3-Support

Oracle is seeking a Technical Analyst 3-Support to join their Support organization in Bengaluru, India. This role focuses on delivering post-sales support and solutions to Oracle's customer base while serving as an advocate for customer needs. The position requires 6-10+ years of experience and expertise in Big Data Appliance (BDA), Oracle Cloud Infrastructure (OCI), and Hadoop technologies.

As a Senior Support Engineer, you'll be the technical interface to customers, OEMs, and VARs, handling complex problem resolution related to Oracle products. You'll need deep knowledge of multiple platforms and the ability to work independently while researching and developing solutions to customer issues.

The ideal candidate will have a Bachelor's degree in Computer Science or related field, strong experience with Cloudera Hadoop architecture, and excellent communication skills. You'll be responsible for managing service requests, contributing to knowledge management, and maintaining up-to-date product expertise.

Oracle offers a competitive benefits package including medical, life insurance, and retirement options. The company promotes diverse insights and perspectives, operating with integrity for over 40 years. This role provides an opportunity to work with cutting-edge technology while solving complex customer challenges in a global organization.