Oracle is seeking a Technical Analyst 3-Support to join their team in Denver. This role combines technical expertise with customer support, focusing on Oracle's EBS Financials products. The position requires a strong background in both technical and functional aspects of enterprise software support.
As a Technical Analyst, you'll serve as the technical interface between customers, OEMs, and VARs, solving complex problems related to Oracle products. The role demands deep product knowledge and the ability to work independently while researching and developing solutions to customer issues.
The ideal candidate will have 3-5+ years of experience, with strong knowledge of SQL, accounting principles, and ERP systems. Technical skills in PL/SQL, Oracle Reports, XML Publisher, Java, Unix, and APEX are valuable additions. The role combines technical support (60%) with project work, including automation, content creation, and training delivery.
Working at Oracle offers significant opportunities for growth within a global technology leader. The company provides competitive benefits, including medical, life insurance, and retirement options. Oracle values diversity and maintains an inclusive workplace culture, offering opportunities for professional development and advancement.
The position involves flexible working hours, including potential weekend shifts and holiday coverage, requiring adaptability and strong commitment to customer service. This is an excellent opportunity for a technical professional looking to advance their career with a leading enterprise software company while making a significant impact on customer success.