Technical Analyst 4

Oracle is a world leader in cloud solutions, using innovative technology to solve today's problems with 40+ years of experience.
$64,200 - $141,200
Backend
Mid-Level Software Engineer
In-Person
5,000+ Employees
5+ years of experience
Enterprise SaaS · Cloud

Description For Technical Analyst 4

Oracle is seeking a Technical Analyst 4 to join their team in Austin, TX. This role combines deep technical expertise with customer advocacy, requiring 5 years of experience and a strong background in database technologies. As a Technical Analyst 4, you'll be responsible for delivering high-quality solutions to Oracle's customer base, serving as both a technical expert and customer advocate.

The position requires extensive knowledge of Oracle database systems, including complex components like Exadata, RAC, and Cloud Database services. You'll work with various technologies including UNIX, Linux, Windows, and handle sophisticated database operations involving DataGuard, Backup and Recovery, and Data Corruption management.

The role offers a competitive salary range of $64,200 to $141,200 annually, along with comprehensive benefits including medical, dental, vision insurance, 401(k) with company match, and flexible vacation time. Oracle provides a collaborative environment where innovation is encouraged and diverse perspectives are valued.

This is an excellent opportunity for a seasoned technical professional who enjoys solving complex problems and working directly with customers. The position offers both technical challenges and the opportunity to make a significant impact on customer satisfaction. Oracle's strong market position and continued growth provide stability and opportunities for professional development.

Working at Oracle means joining a global leader in cloud solutions with a strong commitment to work-life balance and employee well-being. The company offers extensive benefits, professional development opportunities, and the chance to work with cutting-edge technology while solving real-world problems.

Last updated 3 days ago

Responsibilities For Technical Analyst 4

  • Deliver solutions to the Oracle customer base
  • Serve as an advocate for customer needs
  • Offer strategic technical support to ensure highest level of customer satisfaction
  • Create/utilize automated technology and instrumentation to diagnose, document, and resolve/avoid customer issues
  • Serve as an expert member of the technical problem solving/problem avoidance team
  • Address extremely complex, critical customer issues

Requirements For Technical Analyst 4

Linux
PostgreSQL
  • Bachelor's degree in Computer Science, Engineering, or related field
  • 5 years of progressive, post-baccalaureate experience
  • Experience with Oracle database
  • Knowledge of High Availability products like Backup & Recovery and Dataguard
  • Experience with UNIX, Linux, and Windows
  • Experience working with complex database components like Exadata, RAC, ASM, Oracle Cloud Database (DBaaS), OCI
  • Experience resolving database issues involving DataGuard
  • Knowledge of Backup and Recovery, Recovery Manager (RMAN), and Data Corruption, Sharding, GDS, and GSM
  • Proficiency in SQL, PL/SQL, UNIX, Linux, Windows

Benefits For Technical Analyst 4

Medical Insurance
Dental Insurance
Vision Insurance
401k
Parental Leave
  • Medical, dental, and vision insurance
  • Short term disability and long term disability
  • Life insurance and AD&D
  • Supplemental life insurance (Employee/Spouse/Child)
  • Health care and dependent care Flexible Spending Accounts
  • Pre-tax commuter and parking benefits
  • 401(k) Savings and Investment Plan with company match
  • Flexible Vacation
  • 11 paid holidays
  • 72 hours of paid sick leave
  • Paid parental leave
  • Adoption assistance
  • Employee Stock Purchase Plan
  • Financial planning and group legal
  • Voluntary benefits including auto, homeowner and pet insurance

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