Oracle, a global leader in cloud solutions, is seeking a Technical Analyst 4-Support to join their team in Austin, TX. This role combines technical expertise with customer support, requiring a deep understanding of Oracle database technologies and strong problem-solving abilities. The position offers a competitive salary range of $64,200 to $141,200 annually, along with comprehensive benefits.
As a Technical Analyst, you'll be responsible for delivering strategic technical support to Oracle's customer base, serving as both a technical expert and customer advocate. The role requires expertise in Oracle Database Administration, including maintenance, backup and recovery, performance tuning, and complex problem resolution. You'll work with cutting-edge technology while addressing critical customer issues and implementing automated solutions.
The ideal candidate will have a Master's degree in Computer Science, Engineering, or a related field, plus 3 years of relevant experience. Strong technical skills in Oracle database technologies, including RAC, ExaData, and Oracle Enterprise Manager, are essential. This role offers an opportunity to work with enterprise-level solutions while making a significant impact on customer success.
Oracle provides an excellent work environment with comprehensive benefits, including medical, dental, and vision insurance, 401(k) with company match, flexible vacation, and various other perks. The company's commitment to innovation, combined with its global presence and stable history of over 40 years, makes this an excellent opportunity for career growth in the enterprise software industry.