Technical Analyst 4-Support

World leader in cloud solutions using tomorrow's technology to tackle today's problems.
$64,200 - $141,200
Backend
Mid-Level Software Engineer
Hybrid
5,000+ Employees
5+ years of experience
Enterprise SaaS

Description For Technical Analyst 4-Support

Oracle is seeking a Technical Analyst 4-Support to join their team in delivering high-quality technical support solutions. This role combines deep technical expertise with customer advocacy, requiring 5 years of experience and a strong background in database technologies and systems engineering. The position offers a comprehensive benefits package and the opportunity to work with cutting-edge cloud technologies.

As a Technical Analyst, you'll be responsible for solving complex technical problems, implementing database solutions, and ensuring customer satisfaction. The role requires expertise in Exadata, ASM architecture, RAC architecture, and various clustering technologies. You'll work with Oracle database features and need strong programming skills in C and C++, along with proficiency in Unix, Linux, or Windows operating systems.

Oracle provides an inclusive work environment that promotes diverse insights and perspectives. With over 40 years of industry leadership, Oracle continues to innovate in cloud solutions and enterprise technology. The company offers competitive compensation, comprehensive benefits, and opportunities for professional growth.

The position offers a flexible work arrangement with the possibility to telecommute, making it ideal for candidates who value work-life balance. You'll be part of a global team that tackles tomorrow's technology challenges while maintaining high standards of integrity and customer service. The role provides an excellent opportunity to work with enterprise-level systems and contribute to critical technical solutions for Oracle's diverse customer base.

Last updated 16 days ago

Responsibilities For Technical Analyst 4-Support

  • Deliver solutions to the Oracle customer base
  • Serve as an advocate for customer needs
  • Offer strategic technical support
  • Create/utilize automated technology for diagnosis and resolution
  • Serve as an expert member of technical problem solving team
  • Address complex, critical customer issues

Requirements For Technical Analyst 4-Support

Linux
  • Bachelor's degree in Computer Science, Engineering, or related technical field
  • Experience with Exadata Implementations
  • Knowledge of ASM architecture
  • Experience with RAC architecture
  • Understanding of clustering technologies with different vendors
  • Proficiency in Oracle database features
  • Programming and troubleshooting skills in C and C++
  • Experience with Unix, Linux or Windows operating systems

Benefits For Technical Analyst 4-Support

Medical Insurance
Dental Insurance
Vision Insurance
401k
Parental Leave
  • Medical, dental, and vision insurance
  • Short term and long term disability
  • Life insurance and AD&D
  • Health care and dependent care Flexible Spending Accounts
  • Pre-tax commuter and parking benefits
  • 401(k) with company match
  • Flexible Vacation
  • 11 paid holidays
  • 72 hours paid sick leave
  • Paid parental leave
  • Adoption assistance
  • Employee Stock Purchase Plan
  • Financial planning and group legal

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