Technical Analyst 4-Support

Oracle is seeking a Technical Analyst 4-Support to join their Support organization. This role is a critical position focused on delivering exceptional customer support and solutions for Oracle's strategic products including PCA, C3, OLVM, and ZS Storage. As a Principal Support Engineer, you'll be at the forefront of technical problem-solving, working with enterprise customers to resolve complex issues and drive product quality improvements.

The position requires an experienced professional with 10+ years of experience who can serve as an expert member of the technical problem-solving team. You'll be responsible for creating and utilizing automated technology for diagnosis and resolution of customer issues, while also managing strategic accounts and customer escalations globally.

Oracle, as a world leader in cloud solutions, offers an excellent compensation package including a salary range of $66,200 to $141,300 per annum, comprehensive benefits including medical, dental, vision insurance, 401(k) with company match, and flexible vacation policy. The company maintains a strong commitment to work-life balance and professional development.

This role presents an exciting opportunity to work with cutting-edge technology while making a significant impact on customer satisfaction and product quality. You'll be part of a dynamic team that values innovation and technical expertise, while having the chance to work with enterprise-level customers and complex technical challenges.

The position offers growth potential within Oracle's large organization, access to advanced technology solutions, and the opportunity to work with a diverse, global team. If you're an experienced technical professional who excels at problem-solving and customer service, this role offers the perfect blend of technical challenges and strategic customer interaction.