Technical Analyst 4-Support

World leader in cloud solutions using tomorrow's technology to tackle today's problems.
Backend
Principal Software Engineer
In-Person
5,000+ Employees
10+ years of experience
Enterprise SaaS

Description For Technical Analyst 4-Support

Oracle is seeking a Principal Software Engineer to join their Database Exadata support team in India. This role focuses on troubleshooting complex technical issues related to Oracle Exadata, including Real Application Clusters, High Availability, Data Guard, and various database management aspects. The ideal candidate will have extensive experience with UNIX/Linux platforms and database administration.

The position requires a technical degree and over 10 years of industry experience, with expertise in database architecture, clustering technologies, and various Oracle database features. The role involves direct customer interaction, weekend rotations, and contributing to product quality improvements.

As a Principal Engineer, you'll be expected to work independently, serve as a subject matter expert, and handle critical customer situations. The role offers opportunities to become an Expert/Guru in Database technologies while working with cutting-edge cloud solutions.

Oracle offers a competitive benefits package including medical insurance, life insurance, and retirement options. The company promotes a diverse and inclusive workplace, supporting work-life balance and community involvement through volunteer programs.

Join Oracle, a world leader in cloud solutions with 40+ years of industry experience, where you'll be part of a team tackling tomorrow's technology challenges today. The company's commitment to innovation, integrity, and employee development makes it an ideal place for career growth in the enterprise software industry.

Last updated a day ago

Responsibilities For Technical Analyst 4-Support

  • Troubleshoot highly complex technical problems related to Oracle Database
  • Work directly with customers
  • Participate in weekend rotation and shifts
  • Drive improvements in product quality
  • Serve as Situation Manager on sensitive Customer issues
  • Consult with Customers on complex use of Oracle products
  • Knowledge transfer through training and mentoring
  • Create/Review Knowledge Articles
  • Contribute to My Oracle Support Database communities
  • Analyze work load and implement productivity improvements

Requirements For Technical Analyst 4-Support

Linux
  • Technical degree (BE/B.Tech/M.Tech/MCA/M.Sc) in Computer Science/MIS/Engineering/Math/Physics/Chemistry
  • Greater than 10 years of industry experience
  • Expertise in Real Application Cluster (RAC), Dataguard & ASM/Storage
  • Database architecture knowledge and administration
  • Experience with clustering technologies
  • Strong Problem solving/analytical skills
  • Effective communication (verbal & written)
  • Team player
  • English language proficiency

Benefits For Technical Analyst 4-Support

Medical Insurance
  • Medical Insurance
  • Life Insurance
  • Retirement Benefits
  • Volunteer Programs

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