Technical Operations Engineer

World leader in cloud solutions, using tomorrow's technology to tackle today's challenges, partnering with industry-leaders for over 40+ years.
$79,100 - $158,200
Cloud
Mid-Level Software Engineer
In-Person
3+ years of experience
Enterprise SaaS · Cloud

Description For Technical Operations Engineer

Oracle Cloud Infrastructure (OCI) is seeking a Technical Operations Engineer to join their team supporting government customers. This role combines deep technical expertise with cloud infrastructure administration to support critical business operations. The position requires an active Top Secret/SCI security clearance and will be based in either Reston VA, Austin TX, or Seattle WA.

The ideal candidate will be responsible for managing production environments, including systems and databases that support crucial business operations. They will perform administration and analysis across multiple production environments while recommending innovative solutions to enhance availability, performance, and supportability. This role offers an opportunity to tackle complex challenges related to massive scale, cloud infrastructure, high performance, and availability requirements.

As part of Oracle, a global leader in cloud solutions with over 40 years of industry experience, you'll work with cutting-edge technology and contribute to solutions that help customers tackle some of the world's biggest challenges. The company offers comprehensive benefits, including medical, dental, and vision insurance, 401(k) with company match, flexible vacation, and parental leave.

The position offers competitive compensation ranging from $79,100 to $158,200 annually, with potential equity opportunities. This is an excellent opportunity for someone with 3-5+ years of experience in cloud operations who wants to make a significant impact while working with government-focused cloud infrastructure.

Last updated an hour ago

Responsibilities For Technical Operations Engineer

  • Install, monitor, maintain, support, and optimize OCI Cloud Infrastructure
  • Provide escalated technical support for complex technical issues
  • Lead problem management cases and provide management status
  • Coordinate escalated support cases and lead technical resources to resolution
  • Assist with server operating system and application upgrades, bug fixes, and patching
  • Work on standardization projects for hardware and software under Oracle technology stack
  • Provide on-call support on a rotating basis

Requirements For Technical Operations Engineer

Linux
  • US Government active Top Secret/SCI security clearance with willingness to get polygraph
  • Bachelor's degree in Computer Science or equivalent work experience
  • Experience with Linux System Administration, Networking, Storage, Compute and Virtualization
  • Experience participating in or running incident bridges
  • Customer focus, passion for delighting customers
  • Demonstrable ability to quickly learn new technical disciplines and train others

Benefits For Technical Operations Engineer

Medical Insurance
Dental Insurance
Vision Insurance
401k
Parental Leave
  • Medical, dental, and vision insurance
  • Short term disability and long term disability
  • Life insurance and AD&D
  • Health care and dependent care Flexible Spending Accounts
  • Pre-tax commuter and parking benefits
  • 401(k) Savings and Investment Plan with company match
  • Flexible Vacation
  • 11 paid holidays
  • 72 hours of paid sick leave
  • Paid parental leave
  • Adoption assistance
  • Employee Stock Purchase Plan
  • Financial planning and group legal

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