Technical Operations Engineer

World leader in cloud solutions using tomorrow's technology to tackle today's challenges, partnering with industry-leaders for over 40+ years.
DevOps
Entry-Level Software Engineer
In-Person
5,000+ Employees
2+ years of experience
Enterprise SaaS · Cloud

Description For Technical Operations Engineer

Oracle Cloud Infrastructure (OCI) is seeking a Technical Operations Engineer to join their Sovereign Cloud team. This role focuses on building and operating government, classified, and sovereign cloud regions with the same reliability and high performance as public cloud. The position involves managing production environments, including systems and databases that support critical business operations. You'll be part of a team that values customer mission success, working to enhance cloud capabilities and solve complex challenges.

As a Technical Operations Engineer, you'll combine deep technical knowledge with administration expertise to provide escalation support for complex production environment issues. You'll tackle challenges related to immense growth, scaling, cloud leveraging, high performance, and high availability requirements. The role requires strong Linux system administration skills, experience with networking, storage, and virtualization, and the ability to handle incident management.

This is an excellent opportunity for someone passionate about cloud operations and infrastructure, offering hands-on experience with Oracle's cutting-edge technology stack. The position includes regular on-call rotations and requires obtaining security clearance due to work with government projects. Oracle offers a collaborative environment where you'll work with smart, diverse colleagues while contributing to mission-critical infrastructure.

The role is based in Singapore and is open to Singaporeans and PRs only. You'll be part of Oracle's larger mission to provide innovative cloud solutions while maintaining the highest standards of security and performance for sovereign cloud operations.

Last updated 2 days ago

Responsibilities For Technical Operations Engineer

  • Install, monitor, maintain, support, and optimize all production server hardware and software
  • Provide escalated technical support for complex technical issues
  • Coordinate escalated support cases and lead internal technical resources and third-party vendors
  • Responsible for Oracle production environments
  • Assist with server operating system and application upgrades, bug fixes, and patching
  • Work on standardization projects for hardware and software under Oracle technology stack
  • Provide on-call support on a rotating basis

Requirements For Technical Operations Engineer

Linux
  • Bachelor's degree in computer science or equivalent work experience
  • Experience with Linux System Administration, Networking, Storage, Compute, and Virtualization
  • Experience participating in or running incident bridges
  • Customer focus, passion for delighting customers
  • Experience in cloud technical support, operations, NOC or similar is preferred
  • Demonstrate ability to quickly learn new technical disciplines and then train others
  • Must be Singaporean or PR
  • Security clearance required

Benefits For Technical Operations Engineer

Medical Insurance
Dental Insurance
Vision Insurance
401k
  • Competitive benefits package
  • Medical, life insurance, and retirement options
  • Volunteer programs
  • Work-life balance

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