Technical Operations Engineer

World leader in cloud solutions, using tomorrow's technology to tackle today's challenges, partnering with industry-leaders for over 40+ years.
DevOps
Mid-Level Software Engineer
In-Person
5,000+ Employees
3+ years of experience
Enterprise SaaS · Cloud

Description For Technical Operations Engineer

Oracle Cloud Infrastructure (OCI) is seeking a Technical Operations Engineer to join their Sovereign Cloud team. This role focuses on operating production environments for government, classified, and sovereign cloud regions. The position requires deep technical knowledge of OCI and system administration to support critical business operations. You'll be responsible for managing multiple production environments, providing escalation support, and implementing solutions to improve availability, performance, and supportability. This is an IC2 level position perfect for those interested in cloud operations and infrastructure management. The role offers comprehensive benefits including medical insurance, life insurance, and retirement options. Oracle values diversity and inclusion, providing equal employment opportunities and accommodation for disabilities. This position requires security clearance and is open to Singaporeans and PRs only.

Last updated a day ago

Responsibilities For Technical Operations Engineer

  • Install, monitor, maintain, support, and optimize all production server hardware and software
  • Provide escalated technical support for complex technical issues
  • Coordinate escalated support cases and lead internal technical resources and third-party vendors
  • Responsible for Oracle production environments, assist with system upgrades, bug fixes, and patching
  • Provide on-call support on a rotating basis

Requirements For Technical Operations Engineer

Linux
  • Experience with Linux System Administration, Networking, Storage, Compute, and Virtualization
  • Experience participating in or running incident bridges
  • Customer focus, passion for delighting customers
  • Experience in cloud technical support, operations, NOC or similar is preferred
  • Demonstrate ability to quickly learn new technical disciplines and train others
  • Must be Singaporean or PR
  • Security clearance required

Benefits For Technical Operations Engineer

Medical Insurance
  • Medical Insurance
  • Life Insurance
  • 401k

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