Technical Operations Engineer

A world leader in cloud solutions, using tomorrow's technology to tackle today's problems.
DevOps
Entry-Level Software Engineer
In-Person
2+ years of experience
Enterprise SaaS · Cloud

Description For Technical Operations Engineer

Oracle is seeking a Technical Operations Engineer to join their team in Japan. This role involves managing production environments, including systems and databases, to support critical operations. The position combines deep technical knowledge with Oracle cloud infrastructure management/analysis skills to support complex production environment challenges related to massive growth, scaling, cloud utilization, and high-performance/availability requirements.

The ideal candidate will be responsible for maintaining and optimizing server infrastructure, providing escalation support, and ensuring consistent system uptime in cloud environments. This role requires both Japanese and English language proficiency, making it perfect for bilingual professionals interested in cloud operations and system administration.

Oracle offers a comprehensive benefits package and a culture that values diversity and inclusion. As a world leader in cloud solutions with over 40 years of industry experience, Oracle provides an excellent opportunity for professional growth in a stable yet innovative environment. The company is committed to work-life balance and offers various programs for employee development and community involvement.

The position requires a combination of technical expertise in Linux systems, networking, and cloud infrastructure, along with strong problem-solving abilities and customer service orientation. While cloud technical support experience is preferred, the company values candidates who can demonstrate quick learning ability and effective communication skills in both Japanese and English.

Last updated 12 days ago

Responsibilities For Technical Operations Engineer

  • Install, monitor, maintain, support and optimize all production server hardware and software
  • Provide escalation technical support for complex technical issues
  • Coordinate escalated support cases and lead appropriate internal technical resources and third-party vendors
  • Manage Oracle production environments and assist with server operating system and application upgrades
  • Provide on-call support on a rotational basis

Requirements For Technical Operations Engineer

Linux
  • Native level Japanese language proficiency
  • Bachelor's degree in Computer Science or equivalent work experience
  • Experience with Linux system administration, networking, storage, compute and virtualization
  • Experience participating in or running incident bridges
  • Customer-focused with passion for customer satisfaction
  • Ability to quickly learn new technical areas and train others
  • Cloud technical support, operations, or NOC experience preferred but not required

Benefits For Technical Operations Engineer

Medical Insurance
Vision Insurance
Dental Insurance
  • Flexible medical benefits
  • Life insurance
  • Retirement options
  • Volunteer programs

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