Technical Operations Engineer

A world leader in cloud solutions using tomorrow's technology to tackle today's problems.
DevOps
Entry-Level Software Engineer
In-Person
5,000+ Employees
2+ years of experience
Enterprise SaaS · Cloud

Description For Technical Operations Engineer

Oracle is seeking a Technical Operations Engineer to join their team in Japan. This role involves managing production environments including systems and databases, supporting critical operations. The position combines deep technical knowledge with Oracle cloud infrastructure management/analysis skills to support complex production environment challenges related to massive growth, scaling, cloud utilization, and high availability requirements.

The ideal candidate will have strong Linux system administration skills and experience with networking, storage, and virtualization technologies. Native-level Japanese language proficiency is required, along with a Bachelor's degree in Computer Science or equivalent work experience. The role involves working with both hardware and software aspects of the Oracle technology stack in cloud environments, requiring a strong customer focus and the ability to quickly adapt to new technical areas.

As part of Oracle, you'll join a world leader in cloud solutions that uses cutting-edge technology to solve today's challenges. The company offers competitive benefits, promotes work-life balance, and is committed to diversity and inclusion. This role provides an excellent opportunity to work with enterprise-scale systems while contributing to critical infrastructure operations.

The position includes responsibilities such as managing production servers, providing escalation support, coordinating with vendors, and ensuring system uptime. You'll be part of a team that handles complex technical challenges while maintaining high-performance and high-availability requirements in a cloud environment.

Last updated 3 days ago

Responsibilities For Technical Operations Engineer

  • Install, monitor, maintain, support and optimize all production server hardware and software
  • Provide escalation technical support for complex technical issues
  • Coordinate escalated support cases and lead appropriate internal technical resources and third-party vendors
  • Manage Oracle production environments and assist with server operating system and application upgrades
  • Provide on-call support in shift rotation
  • Work on standardization projects for both hardware and software in Oracle technology stack
  • Ensure consistent system uptime in cloud environments

Requirements For Technical Operations Engineer

Linux
  • Native level Japanese language proficiency
  • Bachelor's degree in Computer Science or equivalent work experience
  • Experience with Linux system administration, networking, storage, compute and virtualization
  • Experience participating in or running incident bridges
  • Customer-focused with passion for customer satisfaction
  • Demonstrated ability to quickly learn new technical areas and train others
  • Cloud technical support, operations, or NOC experience preferred but not required

Benefits For Technical Operations Engineer

Medical Insurance
Vision Insurance
Dental Insurance
  • Flexible medical benefits
  • Life insurance
  • Retirement options
  • Volunteer programs

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