Technical Operations Engineer

World leader in cloud solutions, using tomorrow's technology to tackle today's challenges, partnering with industry-leaders in almost every sector for 40+ years.
DevOps
Mid-Level Software Engineer
In-Person
5,000+ Employees
3+ years of experience
Enterprise SaaS · Cloud

Description For Technical Operations Engineer

Oracle Cloud Infrastructure (OCI) is at the forefront of building the intelligent future of cloud computing. The OCI Sovereign Cloud team focuses on delivering high-performance cloud solutions for government, classified, and sovereign cloud regions. As a Technical Operations Engineer, you'll be instrumental in operating production environments, including systems and databases that support critical business operations. This role combines deep technical expertise with administration and analysis skills to provide escalation support for complex production environment challenges. You'll work with cutting-edge cloud technology, handling immense growth, scaling, and high-availability requirements. The position offers the opportunity to work with a diverse team of smart, motivated professionals who are dedicated to bringing the world's most important work to OCI. You'll be part of Oracle's 40+ year legacy of innovation while helping shape the future of cloud computing. The role requires strong technical abilities in Linux system administration, networking, and cloud operations, with opportunities to learn and grow in a dynamic environment. Benefits include competitive compensation, work-life balance, comprehensive medical coverage, life insurance, retirement options, and community involvement through volunteer programs.

Last updated a day ago

Responsibilities For Technical Operations Engineer

  • Install, monitor, maintain, support, and optimize all production server hardware and software
  • Provide escalated technical support for complex technical issues including leading problem management cases
  • Coordinate escalated support cases and lead technical resources and third-party vendors
  • Responsible for Oracle production environments, assist with system upgrades, bug fixes, and patching
  • Provide on-call support on a rotating basis

Requirements For Technical Operations Engineer

Linux
  • Experience with Linux System Administration, Networking, Storage, Compute, and Virtualization
  • Experience participating in or running incident bridges
  • Customer focus, passion for delighting customers
  • Experience in cloud technical support, operations, NOC or similar is preferred
  • Demonstrate ability to quickly learn new technical disciplines and train others
  • Must be Singaporean or PR
  • Security clearance required

Benefits For Technical Operations Engineer

Medical Insurance
Vision Insurance
Dental Insurance
401k
  • Competitive benefits
  • Work-life balance
  • Medical coverage
  • Life insurance
  • Retirement options
  • Volunteer programs

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