Technical Operations Engineer

World leader in cloud solutions using tomorrow's technology to tackle today's challenges, partnering with industry-leaders for over 40+ years.
Cloud
Entry-Level Software Engineer
In-Person
5,000+ Employees
2+ years of experience
Enterprise SaaS · Cloud

Description For Technical Operations Engineer

At Oracle Cloud Infrastructure (OCI), we build the more intelligent future of cloud. OCI Sovereign Cloud is a team focused on bringing the world's most important work to OCI. We build and operate government, classified, and sovereign cloud regions to be reliable and high performance, just like our public cloud.

The Technical Operations Engineer role involves operating production environments, including systems and databases that support critical business operations. The position requires performing administration and analysis for multiple production environments and recommending solutions to improve availability, performance, and supportability.

This role combines deep technical knowledge with administration/analysis expertise of Oracle's Cloud Infrastructure to provide escalation support for complex production environment problems. Key focus areas include managing immense growth, scaling, leveraging the cloud, and maintaining extremely high performance and availability requirements.

The position offers an opportunity to work with cutting-edge cloud technology while supporting critical infrastructure. The role requires security clearance and is specifically open to Singaporeans and PRs only. You'll be part of a team that values customer focus and technical excellence, working in an environment that promotes innovation and continuous learning.

Oracle offers competitive benefits, work-life balance, and opportunities for professional growth. The company is committed to diversity and inclusion, providing equal employment opportunities regardless of background. This role represents a chance to join a leading cloud solutions provider while contributing to significant government and sovereign cloud projects.

Last updated a day ago

Responsibilities For Technical Operations Engineer

  • Install, monitor, maintain, support, and optimize all production server hardware and software
  • Provide escalated technical support for complex technical issues including leading problem management cases
  • Coordinate escalated support cases and lead internal technical resources and third-party vendors
  • Manage Oracle production environments and assist with system upgrades, bug fixes, and patching
  • Provide on-call support on a rotating basis

Requirements For Technical Operations Engineer

Linux
  • Must be Singaporean or PR
  • Willing to obtain and maintain security clearance
  • Experience with Linux System Administration, Networking, Storage, Compute, and Virtualization
  • Experience participating in or running incident bridges
  • Customer focus and passion for delighting customers
  • Ability to quickly learn new technical disciplines and train others

Benefits For Technical Operations Engineer

Medical Insurance
Vision Insurance
Dental Insurance
  • Medical Insurance
  • Life Insurance
  • 401k

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